To make any changes or returns to your order, the product needs to be send back to MessyWeekend's office. The deadline for any change or return is 14 days from when the order was received. The product must not have been used and must be in its original box with the case and any label that accompanied it. The shipment cost will be assumed by the customer.
Contact us at the e-mail address firstname.lastname@example.org to receive more instructions on how to handle a return.
DEADLINE TO RECEIVE A REFUND
Once the package has been returned to our office, it is processed before we proceed to the approval of a refund. The product must have been sent to our office within 14 days of when the order was received, it must not have been used, and must be in its original box with the case and any label that accompanied it.
If your return is approved, a complete refund for the price of the merchandise will be issued within 7 working days and you will be notified of the transaction by e-mail. Once the refund has been issued, you can expect it to be in force within 5-10 working days.
Please note that MessyWeekend is not responsible for any products lost in transit on the way back to us.