Changed your mind? We have free returns on all orders over €55 // $60 // 400 DKK.
A new and unused product can be returned in its original and intact packaging (box) in exchange for another produce within 30 days of the initial delivery.
Please follow this link messyweekend.returnscenter.com to initiate the return and to receive a prepaid return label. Please note any express shipping costs are non-refundable.
How long does it take to process my return order?
Once you have informed us that you wish to return your order, we will send a prepaid return label within 1-2 business days.
Can you guarantee the product(s) I want instead will be available?
Unfortunately, no. Stock levels fluctuate, so we cannot guarantee an exchange will be possible. If the model you would like to receive is no longer in stock, we will reach out to offer either a refund or the selection of another product.
If you are able to, we recommend you purchase the model(s) you would like and return the one(s) you don't for a refund.
What if the product I want instead is more/less expensive than the one I'm returning?
If the new product you would like to exchange your current product for is more expensive, we will send you an invoice for the difference. Once it is paid, the new product will be shipped.
If the new product is less expensive, then you will receive a partial refund for the difference.
When the returned item is received by our warehouse and provided that it complies with our return policy (new and unused product), we will refund to your original payment method or send the exchange product. Please note that payments can take up to 7 business days depending on your bank or payment provider. Returned goods will be refunded excluding express shipping costs.