Let us help you find your package!
The solution should be in one of the 6 steps below:
- Verify the delivery address. The delivery address you provided in included in the confirmation email we sent you.
- Look for a notice of attempted delivery in your inbox/mailbox.
- Look around all entrances of your property. Your package might have been hidden by the courier to prevent it from theft or weather damage.
- Talk to your family, roommates, or neighbors. They might have received the package on your behalf.
- Contact your local postal carrier. Sometimes the package might appear as delivered when it is still in transit.
- Contact us at firstname.lastname@example.org and send us your order number, as well as explain the situation, then we'll do our best to resolve the issue as quickly as possible.