Not satisfied with your new product? Bummer! Remember, you can always try another pair - we have free returns on all orders over €50 // $55 // 350 DKK.
A new and unused product can be returned in its original and intact packaging (box) for a full refund or in exchange for another product within 30 days of the initial delivery.
Please follow this link messyweekend.returnscenter.com to initiate the return and to receive a prepaid return label. Once you have received the return label, you have 14 days to send the package back to us. Please note any express shipping costs are non-refundable.
How long does it take to process my return order?
Once you have informed us that you wish to return your order, we will send a prepaid return label within 1-2 business days.
NB: Due to COVID-19, there can be shipping delays on all orders and returns.
Returns shipped with the free shipping option can take up to 4-6 weeks to get delivered back to us.
When the returned item is received by our warehouse, it will be processed. Provided that it complies with our return policy (new and unused product), a complete refund for the price of the merchandise will be issued—you will be notified of the transaction by email. Once the refund has been issued, you can expect to see it in your account within 5-10 working days. Returned goods will be refunded excluding express shipping costs.
Please note that MessyWeekend is not responsible for any products lost or damaged in transit on the way back to us.
NB: Due to COVID-19, processing times of returns have been extended 5-7 business days, as our team is still working part-time from home for their own safety and protection. You will be notified when your return has been processed and again when your refund/exchange has been issued. Thank you in advance for your patience and understanding!